Step-by-Step Guide: How We Help You with Insurance Claims
Step-by-Step Guide: How We Help You with Insurance Claims
Making the Insurance Process Easy, Fast, and Stress-Free At Advanced Restoration Technologies (ART), we know that property damage is overwhelming. That’s why we make the insurance process as simple as possible — guiding you from start to finish.
Here’s how it works:
Step 1: Immediate Emergency Response
Call us at (346) 578-7756 right after the damage happens. Our team will arrive quickly to:
- Assess the situation
- Stop further damage (water extraction, board-up, tarp, etc.)
- Begin immediate mitigation to protect your property
Important: Fast action helps protect your claim — insurance companies expect you to prevent additional damage.
Step 2: Complete Damage Assessment and Documentation
We carefully inspect the damage and document everything, including:
- Detailed photographs
- Moisture readings (for water damage)
- Itemized lists of damaged property
- Written descriptions of the damage
We collect all the proof your insurance company will need to process your claim.
Step 3: Insurance Company Notification
We help you contact your insurance company to open a claim. If you’ve already opened one, we’ll communicate directly with your adjuster on your behalf.
We’ll provide:
- Emergency mitigation reports
- Damage assessments
- Estimated repair costs
Step 4: Restoration Estimate and Negotiation
We create a detailed, insurance-compliant estimate using approved software (like Xactimate).
We negotiate with the adjuster to make sure:
- All damages are included
- You receive a fair settlement
- Necessary repairs are fully covered
Step 5: Approval and Restoration Work Begins
Once your insurance company approves the estimate:
- We immediately begin full restoration work.
- We restore your home or business to pre-loss condition — or better!
We manage the entire construction and restoration process, keeping you updated along the way.
Step 6: Final Inspection and Claim Completion
After restoration is complete:
- We walk through the project with you to ensure you’re 100% satisfied.
- We provide final documentation to your insurance company.
- We make sure your claim is fully closed out properly.
Bonus Support: If Your Claim Gets Denied or Delayed
If your insurance company delays or denies part of your claim:
- We can help provide additional evidence.
- We work with public adjusters or attorneys if needed to fight for your rights.
You’re never alone — ART is on your side the entire way.
(346) 578-7756
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